The core issue is the public sharing of meeting links. Restricting link sharing via the Guest Access policy to ‘People in my organization’ directly prevents users from generating links that can be used by anyone on the internet, while still allowing easy internal collaboration. A global password adds friction for all meetings but doesn’t inherently stop link sharing. Locking a meeting is reactive, and 2FA addresses user authentication, not the authorization of meeting join methods.

Location-Based Routing (LBR) is the Cisco Webex Calling feature that ensures emergency calls (like 911, 112, 999) are routed based on the user’s configured physical location to the correct local PSAP. It also controls which PSTN gateway or carrier is used for the call. ELIN is a component used within LBR to provide a callback number to the PSAP. Emergency Callback is a related but broader feature, and an IP address is not the primary configuration for PSAP routing.

A Call Queue is designed to distribute incoming calls to multiple agents (the three desks). Its built-in schedule feature can define business hours. Configuring the ‘When no one answers’ overflow action to go to a Voicemail service (configured for the department) directly satisfies the after-hours requirement. Hunt Groups are legacy and less feature-rich for this use case. An Auto Attendant would require the caller to press a menu option, which is not desired. Configuring three separate shared lines is administratively complex and doesn’t handle the after-hours voicemail cleanly in a single policy.

Cisco Webex Control Hub is the primary cloud-based administrative portal for managing Webex services. Its Analytics section provides detailed, pre-built, and customizable reports on usage metrics, including meeting creation, participant counts, messaging activity, and device usage. Umbrella is for security, DNA Center for on-premises network management, and the Webex App settings do not contain organizational trend reports.

Cisco Webex cloud-registered devices (like the Desk Pro) must resolve specific Cisco domains (e.g., webex.com, ciscocc.com) to locate the registration service. A common cause for persistent ‘Searching for network’ after basic physical checks is incorrect DNS configuration or reachability. Checking PoE status is valid but less likely if the device is powered on and displaying a message. A reboot is a basic step but may not reveal the root cause. A factory reset is a last resort, not a logical next step.

Skill-Based Routing directs contacts to specific agents or groups based on defined criteria (e.g., language, product knowledge, issue type), which inherently involves multiple logical queues or routing paths. A pure FIFO model places all contacts of a certain type into a single queue, and the longest-waiting contact is delivered to the next available agent, regardless of specific agent skills. The other options are incorrect: Skill-Based routing does not prioritize call duration; both models can use scripting; and Skill-Based routing applies to digital channels as well.

The ‘Delete meeting artifacts after X days’ policy, configurable by an admin in Control Hub under Compliance, is the definitive setting that automatically and permanently removes recordings, transcripts, and files after a specified period (which can be set to 0 days for immediate deletion post-meeting). Disabling recording only prevents one artifact. ‘Not Listed’ affects discoverability, not data retention. ‘Auto-lock’ prevents new joins but doesn’t affect stored data.

In a Cisco Hybrid Calling architecture, the Cisco Unified Border Element (CUBE), typically deployed on an ISR or ASR router, acts as the Session Border Controller (SBC). Its primary role is to provide secure SIP trunk connectivity and call routing between the public internet/Webex Cloud and the private on-premises CUCM network. Expressway is for mobility and remote access. Webex Edge Connect optimizes media paths. CCUC is a broader program name, not a specific routing component.

Webex Spaces (formerly Teams) are persistent, dedicated rooms for messaging, file sharing, and threaded conversations. They are ideal for ongoing project work and asynchronous communication, reducing the need for lengthy email threads. Meetings and Webinars are for synchronous, real-time events. Webex Assistant provides voice commands and meeting summaries but is not a primary collaboration space.

The core issue is the public sharing of meeting links. Restricting link sharing via the Guest Access policy to ‘People in my organization’ directly prevents users from generating links that can be used by anyone on the internet, while still allowing easy internal collaboration. A global password adds friction for all meetings but doesn’t inherently stop link sharing. Locking a meeting is reactive, and 2FA addresses user authentication, not the authorization of meeting join methods.0