The most direct and secure Pega best practice is to control visibility at the assignment level using a when condition. This condition is evaluated in the context of the current user, allowing you to check their role (e.g., @(Pega-RULES:pyWorkParty).HasRole(“Manager”)) and show the assignment only if true. This keeps the logic encapsulated within the step configuration.

The core benefit of using a sub-process (utility flow) for a common task like data validation is reuse and consistency. By defining the validation logic in one place, you eliminate duplication. If the validation rules change, you only need to update the single utility flow, making the application easier to maintain and less error-prone.

The correct approach is to define one deadline (e.g., ‘InitialResponseDue’) and use a when condition on its goal time. The condition would use the `AddHours()` or `AddBusinessHours()` function, where the number of hours added is determined by an expression like `If(.Priority == “High”, 1, 4)`. This keeps the process simple and manages the dynamic SLA within a single, configurable object.

For transient errors like network timeouts, the robust pattern is to implement a retry. The connector rule should be configured with a retry count (e.g., 3 attempts) and a delay between retries. If all retries fail, the connector’s failure path should be invoked, which could log the error, set a case status, and perhaps route to a specialist, ensuring the case isn’t stuck.

Stage pre-conditions are designed for this exact purpose. You can define a condition that must be true for the stage to become eligible to start. The condition would logically AND two checks: 1) that the ‘HR Paperwork’ stage has reached a ‘Completed’ status, and 2) that the employee’s start date property is within the next 7 days (using a function like `@TODAY+7`).

A Page List is the correct choice for modeling a repeating group of related fields that form a logical unit. Each damage entry isn’t just a single text description; it has multiple attributes (location, severity, estimate). A Page List allows you to define a nested page structure (e.g., `DamageDetails`) with its own properties, and then create a list of those pages within the vehicle’s page. This maintains clean, structured data.

The standard and clear way to implement conditional routing is with a decision shape (often represented as an If/Else or Conditional branch in the flow). You place it before the approval steps. The decision condition evaluates the cost property (e.g., `.TotalCost < 500`). Cases that meet the condition follow the 'No approval needed' branch, while others follow the branch into the approval stage. This keeps the logic visible and maintainable within the process flow.

If an assignment is created but not visible to an expected user, the most common configuration issue is related to routing. The assignment was likely routed to a work queue (e.g., ‘AccountingQueue’) instead of directly to a user. The reporting user will only see it if their operator ID is explicitly routed to, or if they have the role/access rights to work from that specific queue. Checking the assignment’s ‘Routing’ settings is the first diagnostic step.

The UI/UX best practice to prevent double-submission is to make the action button non-interruptible. In the button’s action configuration (like an `OnClick` event), you set the ‘Action is interruptible’ option to false (or use the ‘Disable after click’ pattern). This visually disables the button immediately after the first click, preventing the user from triggering the action again while the server request is being processed.

The most direct and secure Pega best practice is to control visibility at the assignment level using a when condition. This condition is evaluated in the context of the current user, allowing you to check their role (e.g., @(Pega-RULES:pyWorkParty).HasRole(“Manager”)) and show the assignment only if true. This keeps the logic encapsulated within the step configuration.0